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Utility (Sewer) Billing
Rate Determination
Sewer rates for City of St. Joseph, and for its contract sewer district customers, are approved by City Council based on an annual Cost of Service Rate Study conducted by an outside engineering firm. Rate changes go into effect July 1 annually.

Revenue Requirements and Cost of Service Rates

Collections

Outside City Limits
Sewer customers in sewer districts outside the city limits are billed a different rate than city residents.

Country Club Village
Country Club Village began processing sewer in April of 2013, with the first billing in May. Funds flow through the City of St. Joseph as the contracted billing agent for Country Club Village.

Where Can I Pay My Bill?
Payments can be made via the website; or mailed to the City of St. Joseph Utility Billing at P.O. Box 411458, Kansas City, MO 64141; in person at City Hall 1100 Frederick Avenue; or contracted locations at Hy-Vee and Kovac's grocery stores. 

Sewer Bill Breakdown
Effective July 2014, sewer bill customers will see a change in the appearance of their sewer bills. Included is a breakdown of the charges assessed. That breakdown is as follows:

Base-Operations/Maintenance - This amount includes the costs to operate the wastewater treatment plant and to maintain the collection system. Examples would be electricity, chemicals, sewer pipe cleaning, and minor repairs. 

Base-Environmental/Regulatory - This amount includes the costs to comply with our treatment plant permit with the Missouri Department of Natural Resources (MDNR) and other capital projects. Examples would be projects such as Whitehead Creek Stormwater Separation, Eastside Pump Stations, Ammonia, Disinfection, Blacksnake Creek Stormwater Separation, etc.Combined Sewer Overflow (CSO) Projects

Res Avg Usage - This amount includes the cost of service related to the volume of use per customer. Someone using 10,000 gallons would pay twice as much on this line item as someone using 5,000 gallons. 

Contact Us
Judy Hovey
Associate Director Revenue & Finance
Email

1100 Frederick Avenue
Room 201
St. Joseph, MO 64501

Ph: 816-271-4773

Hours

Monday - Friday
8 a.m. - 5 p.m.

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