The City of St. Joseph has established a centralized COVID-19 phone number for residents to call, 816-271-4613. The COVID-19 information line will be answered Monday-Friday from 8am-9pm, subject to call volume and events occurring related to COVID-19. As time and events evolve and develop, the hours may change.
The Missouri Department of Health and Senior Services (DHSS) is operating a COVID-19 hotline, 877-435-8411. Citizens can also find current COVID-19 information on the DHSS website. The hotline is operated by medical professionals and is available 24 hours a day, seven days a week and the website is updated regularly.
Effective 8:00 a.m., Tuesday, March 24, until further notice, the City of St. Joseph Health Department and Social Welfare Board (SWB), at Patee Market Health Center, 904 South 10th Street, will close to public access to ensure proper social distancing and help reduce the spread of virus. All services throughout the building will be administered by appointment only, and many services will be suspended until further notice. Those who currently have an appointment for services will be contacted, either to reschedule or to notify of service delivery modification. Please contact the health department if you have concerns related to our services at 816-271-4636 and contact Social Welfare Board at 816-233-5188.
The City of St. Joseph continues to closely monitor updates from the Centers for Disease Control and Prevention (CDC), and the Missouri Department of Health and Senior Services (DHSS) regarding the outbreak of Coronavirus or COVID-19. Symptoms of COVID-19 may appear 2-14 days after exposure and include:
- Shortness of breath
WHAT YOU CAN DO
- Stay home - social distancing and sheltering in place will stop the spread if universally enacted.
- Wash hands - use soap and water, scrub thoroughly and use separate towels. If soap and water are unavailable, use hand sanitizer with at least 60% alcohol or containing a sanitizing agent.
- Cover coughs and sneezes to protect those around you.
- Do not touch your face.
- Disinfect surfaces. This is a new virus, and as such, not everything is known about how it spreads or how long it can live outside a host body. Preliminary findings suggest that in some circumstances, the virus can live for several days on some surfaces (https://www.nih.gov/news-events/news-releases/new-coronavirus-stable-hours-surfaces).
- CALL your physician’s office if you feel ill and think you have contracted COVID-19. If you experience severe respiratory distress, call for an ambulance and describe your symptoms and that you suspect COVID-19.
- Printable guidance can be found here
Additional Guidance for specific situations can be found here:
- I’m feeling sick, but have NO known exposure to COVID-19 (PDF)
- I have been around someone with CONFIRMED COVID-19 (PDF)
- I have confirmed or suspected COVID-19 (PDF)
- I am caring for someone with COVID-19 (link)
- CDC: Symptoms, Home Care, Disinfecting, More (link)
City of St. Joseph Health Department Emergency Preparedness
The City of St. Joseph Health Department is in regular contact with regional healthcare providers, communicable disease and infection control specialists, and emergency preparedness and response personnel. Should concerns develop with regional impact, these partnerships will prove to be an invaluable asset in information sharing and response to protect the public. The City Council and Mayor are making decisions to protect our community. Additional updates to these actions can be found on the city’s website.
Mayor Bill McMurray has signed a Declaration and Order that opens with, "That, to the maximum extent possible, citizens of the City of St. Joseph, Missouri, are strongly encouraged to shelter in place, by remaining in their respective residences, avoiding contact with people with whom they do not reside, and avoiding public places except when necessary to obtain food, supplies, and medical treatment." The most recent declaration is in effect 12:01 a.m. March 24, 2020. This follows a Declaration of Local Emergency: Effective 12:01 a.m. Thursday, March 19, 2020, a declaration of a local state of emergency restricting restaurants, taverns, convenience stores and retail stores from serving food or drink for on-site consumption to no more than 10 people for a period of fifteen days. "Group event" means any gathering of 10 or more people at any professional, social, cultural, religious, athletic, entertainment, or other special event facility where people are not separated by physical space of at least six feet. Child care facilities are exempt but it does include (though not limited to) theaters, private clubs, fitness centers and bowling alleys. Retailers that can offer a separation of occupants by at least six feet are not affected. For more details, see the press release (PDF).
The Senate has passed a multibillion-dollar emergency aid package to confront the economic impacts of the coronavirus, as Senate Republicans inch closer to unveiling their proposal for a third, even larger stimulus package to address the epidemic. Businesses and individuals wishing to learn more about assistance should visit benefits.gov.
- Press Release 2020-03-23 Health Dept Takes Measures to Reduce Exposure
- Press Release 2020-03-18 Amended Declaration of State of Emergency (PDF)
- Press Release 2020-03-13: COVID-10 Panel Discussion on Mon, Mar 16 (PDF)
- Press Release 2020-03-12: DHSS COVID-10 Hotline Opens (PDF)
- Press Release 2020-03-02: Health Department Helps Community Prepare (PDF)
- Press Release 2020-02-02: Coronavirus Update (PDF)
Additional Sites for trusted information include: