The City of St. Joseph has established a centralized COVID-19 phone number for residents to call, 271-4613. The COVID-19 information line will be answered Monday-Friday from 8am-5pm, subject to call volume and events occurring related to COVID-19. As time and events evolve and develop, the hours may change.
The Missouri Department of Health and Senior Services (DHSS) is operating a COVID-19 hotline, 877-435-8411. Citizens can also find current COVID-19 information on the DHSS website. The hotline is operated by medical professionals and is available 24 hours a day, seven days a week and the website is updated regularly.
The city of St. Joseph Health Department has limited public access to ensure proper physical distancing and help reduce the spread of virus. Please contact the health department for information about our services at 271-4636. The Social Welfare Board is providing essential medical, dental and women’s health services. Please call their clinic 233-5188 to schedule an in person or telehealth appointment.
The City of St. Joseph continues to closely monitor updates from the Centers for Disease Control and Prevention (CDC), and the Missouri Department of Health and Senior Services (DHSS) regarding the outbreak of Coronavirus or COVID-19. Symptoms of COVID-19 may appear 2-14 days after exposure and include:
- Shortness of breath or difficulty breathing
- Muscle pain
- Sore throat
- Loss of taste and/or smell
Children have similar symptoms to adults and generally have mild illness.
This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.
WHAT YOU CAN DO
- Stay home - physical distancing and sheltering in place will stop the spread if universally enacted.
- Wash hands - use soap and water, scrub thoroughly and use separate towels. If soap and water are unavailable, use hand sanitizer with at least 60% alcohol or containing a sanitizing agent.
- Wear a cloth face covering when in public.
- Keep your distance from others when in public - six feet of space is recommended.
- Cover coughs and sneezes to protect those around you.
- Do not touch your face.
- Disinfect surfaces. This is a new virus, and as such, not everything is known about how it spreads or how long it can live outside a host body. Preliminary findings suggest that in some circumstances, the virus can live for several days on some surfaces (https://www.nih.gov/news-events/news-releases/new-coronavirus-stable-hours-surfaces).
- CALL your physician’s office if you feel ill and think you have contracted COVID-19. If you experience severe respiratory distress, call for an ambulance and describe your symptoms and that you suspect COVID-19.
- Printable guidance can be found here
COVID-19 Fact Sheets:
- I’m feeling sick, but have NO known exposure to COVID-19 (PDF)
- I have been around someone with CONFIRMED COVID-19 (PDF)
- I have confirmed or suspected COVID-19 (PDF)
- I am caring for someone with COVID-19 (link)
- CDC: Symptoms, Home Care, Disinfecting, More (link)
Additional Sites for trusted information include:
- Centers for Disease Control and Prevention (CDC)
- Missouri Department of Health and Senior Services (DHSS)
- The National Institutes of Health (NIH)
- Johns Hopkins University
- In-depth COVID-19 information in other languages:
City of St. Joseph Health Department Emergency Preparedness
The City of St. Joseph Health Department is in regular contact with regional healthcare providers, communicable disease and infection control specialists, and emergency preparedness and response personnel. Should concerns develop with regional impact, these partnerships will prove to be an invaluable asset in information sharing and response to protect the public. The City Council and Mayor are making decisions to protect our community. Additional updates to these actions can be found on the city’s website.
The Senate passed a multibillion-dollar emergency aid package to confront the economic impacts of the coronavirus. Businesses and individuals wishing to learn more about assistance should visit benefits.gov.
- Press Release 2020-06-29 Health Department Clinic Re-Opening for Immunizations
- Press Release 2020-06-26 Continue Safe Distancing and Face Mask Use
- Press Release 2020-06-08 Community Testing Important
- Press Release 2020-06-03 Community Testing Site
- Press Release 2020-05-12 Public Health and Contact Tracing
- Press Release 2020-03-23 Health Dept Takes Measures to Reduce Exposure
- Press Release 2020-03-18 Amended Declaration of State of Emergency (PDF)
- Press Release 2020-03-13: COVID-10 Panel Discussion on Mon, Mar 16 (PDF)
- Press Release 2020-03-12: DHSS COVID-10 Hotline Opens (PDF)
- Press Release 2020-03-02: Health Department Helps Community Prepare (PDF)
- Press Release 2020-02-02: Coronavirus Update (PDF)